Quality Assurance

In response to the challenges caused by sub-standard and counterfeit medicines and medical supplies, MEDS has established an elaborate quality assurance system that ensures the procurement and supply of safe, effective and good quality medicines and medical supplies. This is done through:

  1. Quality Control Laboratory - On average, every month, the MEDS Quality Control Laboratory analyzes more than 50 samples including those from other African Countries: Uganda, Zambia, Madagascar, Republic of Congo and Burundi. This prequalification status makes it the first faith based pre-qualified laboratory in the world and the fourth in the sub-Saharan region.
  2. Mini lab - This is a portable and easy to- use lab laboratory which is used to verify drug content and detect fake medicines by employing inexpensive analytical techniques Supplier audits - all suppliers are audited to ensure conformity to Good Manufacturing Practices, MEDS has a stringent and transparent procurement system that ensures that all products procured meet international quality standards
  3. Customer Feedback - through interactive customer forums and other feedback mechanisms e.g. customer satisfaction surveys and complaints forms, MEDS is able to gather reactions on the quality of its products and services.
  4. Supplier Audits - All suppliers are audited to ensure conformity to Good Manufacturing Practices. MEDS has a stringent and transparent procurement system that ensures that all products procured meet international quality standards.

WHO PRE-QUALIFIED LAB
The supply of quality essential medicines is undoubtedly one of the pre-requisites for the delivery of health care. In an effort towards realization of this goal, MEDS analyzes over 100 drug samples every month in it’s WHO prequalified Quality Control Laboratory. This well-equipped and professionally run laboratory attained its pre-qualification status from the WHO in early 2009 and maintained it in 2012 after re-inspection. This laboratory, which complies with Good Practices for National Pharmaceutical Control Laboratories (GPQCL) and WHOs Good Manufacturing Practices (GMP) ensures the procurement and supply of safe, effective and quality medicines and medical supplies to health facilities.
This phenomenal achievement makes it the first faith based pre-qualified laboratory in the world and the fourth in the sub-Saharan region, placing it among a limited number of laboratories around the world that are pre-qualified by WHO.
The Quality Control Laboratory ensures stringent quality assurance mechanisms while operating at international standards. African Countries using MEDS Quality Control Laboratory include; Uganda, Zambia, Madagascar, Republic of Congo and Burundi, among others.

PRE-QUALTIFIED SERVICES
Through the Quality Control Laboratory, MEDS is able to uplift the quality of medicines in the country and the region. This is through building capacity for sustained monitoring of the quality of medicines in co-operation with national regulatory agencies and other partner organizations. Pharmaceutical manufacturers and other procurement organizations including health facilities in the entire sub Saharan now have access to MEDS Quality Control Laboratory for assessing quality of medicines. The laboratory is also acceptable for use by United Nations agencies in offering quality control services for pharmaceuticals.
The laboratory is prequalified for physical and chemical analysis for active pharmaceutical ingredients and finished products including identification, assay and testing for impurities and related substances.
Specific tests for which the laboratory has been prequalified include:

  • pH, Loss on drying, Water content, Conductivity, Refractometry, Friability, Disinteration, Dissolution, Density, Uniformity of dosage units (mass, content), HPLC (UV-VIS detection), UV-VIS spectrophotometry, Thin layer Chromatography (TLC), Identification by chemical reaction, Volumetric titrations, Polarimetry, Determination of related substances and degradation of products

Further information can be found on the WHO website.

MINI LAB
In partnership with DIFAEM, a German Medical Mission and a member of the Ecumenical Pharmaceutical Network (EPN), MEDS has also set up a Minilab. This portable and easy to- use lab laboratory is used to verify drug content and detect fake medicines by employing inexpensive analytical techniques. This lab is expected to gradually close the capacity gap on drug quality testing especially in rural areas where effective drug quality-control systems are not yet fully in place or where full testing is expensive, hardly accessible or time consuming. The lab which is the first of its kind in the country is run by MEDS for the benefit of various Public and Faith Based health facilities, and procurement organizations.

CONTACT US
"Without assurance that medicines are relevant to priority health needs and that they meet
acceptable standards of quality, safety and efficacy, any health service is evidently
compromised"  World Health Organization

For more information please contact:
Quality Assurance Manager
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
P O Box 78040 (00507) Viwandani Nairobi
Mobile: 0730160208, 0722-202106, 0726-937222, 0734-600310